GDPR Compliance

Last updated: May 11, 2026

Our Commitment to GDPR

Although Silent Chapter is based in Australia, we recognize the importance of the General Data Protection Regulation (GDPR) for protecting the personal data of individuals in the European Economic Area (EEA). This page outlines how we comply with GDPR principles when processing personal data of EEA residents.

Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or to take steps at your request before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

Your Rights Under GDPR

If you are located in the EEA, you have the following rights:

• Right to access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions
• Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our retirement planning services
• Complying with legal, accounting, or reporting requirements
• Resolving disputes and enforcing our agreements

International Data Transfers

As we are based in Australia, your personal data may be transferred to and processed in Australia. We ensure that appropriate safeguards are in place for such transfers in accordance with GDPR requirements.

Data Protection Officer

For questions about our GDPR compliance or to exercise your rights, please contact our Data Protection Officer:

Email: [email protected]
Address: Level 12, 140 William Street, Melbourne VIC 3000, Australia

Right to Lodge a Complaint

If you are located in the EEA, you have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data in accordance with GDPR.

Updates to This Policy

We may update this GDPR compliance page from time to time. We will notify you of any changes by posting the new version on this page and updating the "Last updated" date.