Privacy Policy

Last updated: May 11, 2026

Introduction

Silent Chapter ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website silent-chapter.com and use our retirement planning services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address)
• Financial information relevant to retirement planning services
• Service preferences and consultation requests
• Communication records and correspondence

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our retirement planning services
• Process your service requests and consultations
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations or protect our rights
• In connection with a business transaction such as a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to or restrict certain processing activities
• Lodge a complaint with the Office of the Australian Information Commissioner

Cookies

We use cookies and similar tracking technologies to track activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookies Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Level 12, 140 William Street, Melbourne VIC 3000, Australia